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Our comprehensive package of actions against Covid-19

Our supreme priority is the health and the highest level of security for our guests and employees, to continue offering all of you an unforgettable stay with our famous charme and unique design. Therefore we have created a comprehensive package of actions under consideration of the current guidelines of the Federal Ministries for Health and Tourism.

  • Be smart book direct (via mail/ phone/ homepage) with free rebooking or cancellation by necessary home quarantine or closing of the hotel from the government side during your period of stay
  • Secure guest check-in including measuring temperature upon arrival
  • Several options for voluntary Covid-19 test in Kappl or Ischgl for a carefree stay
  • Specific protective actions in each department which means: information about rules of behaviour/ sophisticated concept of cleaning/ hygiene protective barriers/ guarantee of safety distances/ various disinfection options throughout the hotel/ highest possible contactless service
  • Complimentary multifunctional scarf when purchasing a ski pass in the hotel, which can be used as mouth nose protection
  • Comfortable use of our VIP shuttle with mouth nose protection is still possible
  • Contactless payments are preferred
  • Regular Covid-19 tests of the entire Zhero team are also guaranteed
  • Please click here for further information of arrangements by the tourism office Paznaun - Ischgl and the Silvretta cable car for relaxing and beautiful winter experiences

Changes regarding current degreed and laws reserved.

Furthermore we would like to point out the PERSONAL RESPONSIBILITY of each guest which is a very important component for a carefree and safe vacation in Zhero.

Thank you for your trust in advance and your reservation with us!

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